Ruth Smith, Executive Supervisor with Usborne Books at Home Ruth's Good, Simple Home Show

by Ruth Smith, Executive Supervisor


SMILE
Help people feel free to look at books as they come in.
WELCOME
Thank Hostess & say how great tonight is going to be because of these wonderful books. Introduce self briefly & say why you started w/ UBAH and a bit about importance of books in the home, and maybe something like, "Here are books that make learning exciting & achievable for the children (& adults). This is important for helping their self-esteem as they become lifelong learners. As you see a sampling of the 1100+ titles tonight, you'll see why Usborne Books are so successful making reading & learning FUN!"
BOOKS
Show about 8 or so of your favorite books. Tell things you like about them & let others tell things they like. Help the guests feel comfortable with the catalog so they'll order from the 1100+ titles rather than just your samples.
DEALS
Everyone loves a good deal! Usborne Books are a great deal, as well as being high quality - good binding, printed with bright ink on acid-free paper with good bindings.
(L) = library bindings, extra durable hardbacks for lots of use & gifts.
BIND-UPS - contents of several books in one - show example
SETS - show pages of discounted sets in catalog
CUSTOMER SPECIALS - great savings for them
These 3 all add to hostess show total.
BOOKING
If they like a good deal, bet they'll like FREE BOOKS. Show Booking Special & say that you'll help pick a good date afterwards.
CONSULTANT INFO
If they like Free Books, bet they'll like the other many benefits of being an Usborne Books Consultant.. Smile & show the New Consultant Kit Special as an option if they can't quite swing the Base Kit. Say you need help & have information after the show.
ORDERS
Say you'll help them write up their orders and AFTER they have their order in, they can move on to the snacks. Help write up their orders, suggesting sets, customer specials, and gifts to have on hand.
Have your calendar OPEN to that month & schedule dates for shows. Let them know if they pick a date in the next 3 weeks, they get an extra $5 in free books at their show.

* Idea - mark in yellow the dates in your calendar you want to book, then offer $10 more free books (from the Hostess Books) if they pick a yellow date for their show.  (That protects your family days & helps them commit to a date.)

Have consultant packets available and invite them to join you as a consultant.
CLOSING
Add up retail sales amount for hostess & agree on a goal for outside orders from those that couldn't make it to the show. Set a date to close show (maybe after the weekend). Offer to help her get started in this business by counting this as her first show giving her a jump-start on her One Step at a Time awards. And she could have the bookings from this show, too. It is to your benefit to help her get a good start. That is one of the many nice things about this business...You do well by helping others do well.


Usborne Achievers
New Consultant
Fast Start Guide

Consultant Training Index

Usborne Achievers
Group Training Website

(accessible by password for group members - email NAWartman@aol.com with your name and your  supervisor's name for the password to more great online  training!

Tips & thoughts from UBAH National Convention
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